Shift Supervisor: Lead Team, Elevate Service

Pizza Venture of San Antonio; San Angelo (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Papa John's in Texas seeks a Restaurant Supervisor to oversee shifts and work areas, ensuring high-quality products and customer service that drive restaurant profitability. You will enforce company policies, procedures, programs, and systems while complying with all laws and ethical practices.

The role emphasizes hands-on operations, staff training, cash handling, inventory, and maintaining a clean, safe, and energized work environment.

Qualifications

• High School diploma or GED required; prior quick-service experience preferred.
• Strong interpersonal and communication skills.
• Ability to lead a team during a shift with minimal supervision.

Responsibilities

• Demonstrate exemplary operations skills in all aspects of the restaurant including making quality products for our customers and ensuring each delivered product meets Papa John's standards and accurately reflects the customer's order.
• Supervise a restaurant team, maintain adequate shift staffing levels according to projected sales, properly train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, and coach for improved performance.
• Contribute to sales goals by providing prompt and friendly customer service; building check averages through team member product training and sales execution.
• Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the PROFIT System.

Skills

Attention to Detail

Commitment to Task

Customer Focused

Initiative

Relationship Management

Teamwork

Education

High School diploma or GED

Job description

Papa John's in Texas seeks a Restaurant Supervisor to oversee shifts and work areas, ensuring high-quality products and customer service that drive restaurant profitability. You will enforce company policies, procedures, programs, and systems while complying with all laws and ethical practices.

The role emphasizes hands-on operations, staff training, cash handling, inventory, and maintaining a clean, safe, and energized work environment.