Shift Supervisor: Lead Store Ops & Customer Service

CVS Health; Towson (MD); On-site; USD 22,730 - 33,062; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Towson, MD is seeking a Shift Supervisor to support store management, drive store execution and build customer loyalty through excellent service. You will lead when management is not on site, ensure opening and closing procedures are completed, and supervise the store team across daily tasks.

The role requires strong communication and supervisory skills, plus the ability to work early mornings, overnights, and weekends.

Qualifications

• Strong customer service and communication skills.
• Ability to supervise staff and coordinate store operations.
• Proficiency with basic computer tasks.

Responsibilities

• Lead store staff when no manager or Operations Supervisor is on site.
• Drive store execution and performance.
• Assist customers with questions, problems and complaints.
• Merchandise and present merchandise to CVS standards.
• Reset departments following planograms and maintain displays.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Education

High School Diploma or equivalent

Job description

CVS Health in Towson, MD is seeking a Shift Supervisor to support store management, drive store execution and build customer loyalty through excellent service. You will lead when management is not on site, ensure opening and closing procedures are completed, and supervise the store team across daily tasks.

The role requires strong communication and supervisory skills, plus the ability to work early mornings, overnights, and weekends.