Shift Supervisor: Lead Store Ops & Customer Service

CVS Health; Laurel (MD); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health is seeking a Shift Supervisor to support CVS Store Management in delivering excellent customer service and store performance in Laurel, MD. The role leads the team when managers are unavailable, ensuring opening/closing procedures are completed and operations run smoothly.

The position requires strong deductive reasoning, analytical thinking, and effective communication. A flexible schedule including early mornings, overnights, and weekends is expected to meet business needs.

Qualifications

• Deductive reasoning ability and analytical thinking required.
• Advanced communication and supervision skills are essential.
• Flexibility to work early mornings, overnights and weekends when needed.

Responsibilities

• Lead store staff in absence of manager, ensuring smooth operations.
• Provide excellent customer service and resolve issues promptly.
• Assist with merchandising, pricing and stock control.
• Ensure confidentiality and safety in daily store activities.

Skills

Deductive reasoning

Analytical skills

Advanced communication

Supervision skills

Flexible schedule

Education

High School Diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to support CVS Store Management in delivering excellent customer service and store performance in Laurel, MD. The role leads the team when managers are unavailable, ensuring opening/closing procedures are completed and operations run smoothly.

The position requires strong deductive reasoning, analytical thinking, and effective communication. A flexible schedule including early mornings, overnights, and weekends is expected to meet business needs.