Shift Supervisor: Lead Store Ops & Customer Service

CVS Health; Buffalo Grove (IL); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Job summary

CVS Health is seeking a Shift Supervisor to support the Store Management team in delivering store execution and exceptional customer service. The role leads staff in the absence of a manager, ensuring smooth operations and completing opening/closing procedures.

Candidates should have strong analytical and communication skills, be able to supervise effectively, and adapt to a flexible schedule including early shifts, overnights and weekends. Benefit-rich position with competitive pay.

Qualifications

• Deductive reasoning and analytical skills.
• Advanced communication and supervision abilities.
• Flexible schedule including mornings, overnight and weekend shifts; availability for urgent issues.

Responsibilities

• Supervise store staff and assist store management in executing operations.
• Open and close procedures when required.
• Greet customers and promote CVS customer service culture.
• Handle customer inquiries and complaints in line with policy.
• Price merchandise and stock shelves; merchandise presentation and displays.

Skills

Analytical skills

Communication

Supervision

Computer skills

Flexibility

Education

High School Diploma

Job description

CVS Health is seeking a Shift Supervisor to support the Store Management team in delivering store execution and exceptional customer service. The role leads staff in the absence of a manager, ensuring smooth operations and completing opening/closing procedures.

Candidates should have strong analytical and communication skills, be able to supervise effectively, and adapt to a flexible schedule including early shifts, overnights and weekends. Benefit-rich position with competitive pay.