Shift Supervisor: Lead Store Ops & Customer Service

CVS Health Corporation; New York (NY); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation is seeking a Shift Supervisor in New York to support store leadership, drive execution, and build customer loyalty through excellent service. You will lead staff in the absence of a manager, ensuring smooth operations and completing opening and closing tasks.

The role emphasizes strong communication, supervision, and flexibility to cover mornings, overnights, and weekends while maintaining CVS's standards for customer care and store presentation.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight and weekend shifts.

Responsibilities

• Support CVS Store Management in driving store execution and performance.
• Lead store staff when no manager or Operations Supervisor is onsite.
• Ensure opening and closing procedures are completed.
• Supervise activities by assigning, directing and following up.
• Assist customers and promote CVS customer service culture.
• Merchandise, price, stock shelves and reset departments as needed.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule availability

Education

High School Diploma or Equivalent

Job description

CVS Health Corporation is seeking a Shift Supervisor in New York to support store leadership, drive execution, and build customer loyalty through excellent service. You will lead staff in the absence of a manager, ensuring smooth operations and completing opening and closing tasks.

The role emphasizes strong communication, supervision, and flexibility to cover mornings, overnights, and weekends while maintaining CVS's standards for customer care and store presentation.