Shift Supervisor: Lead Store Ops & Customer Care

CVS Health; Cypress (TX); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Dental & Vision

Wellness resources

Employee discounts

Voluntary benefits

Job summary

CVS Health is seeking a part-time Shift Supervisor for our Cypress, Texas store. You will support the Store Management team in executing daily operations, ensure opening and closing procedures, and help drive customer service and store performance.

You will supervise staff, resolve issues, maintain product presentation, and uphold CVS customer service culture while protecting confidentiality.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Supervise the store’s crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality
• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Education

HS Diploma

Job description

CVS Health is seeking a part-time Shift Supervisor for our Cypress, Texas store. You will support the Store Management team in executing daily operations, ensure opening and closing procedures, and help drive customer service and store performance.

You will supervise staff, resolve issues, maintain product presentation, and uphold CVS customer service culture while protecting confidentiality.