Shift Supervisor: Lead Operations & Guest Experience

Wendy’s - Yellow Cab Holdings; Parkesburg (Chester County); On-site; USD 19,000 - 22,000; Full time

Job summary

Wendy’s - Yellow Cab Holdings in Parkesburg, PA is seeking a Shift Supervisor to lead daily restaurant operations and mentor crew members. You’ll set up registers, prepare for busy periods, and ensure food safety and quality standards are met.

You will train team members, supervise opening/closing, and address customer concerns with professionalism. The role requires flexibility, a high school diploma or GED, and ServSafe training during training.

Qualifications

• High school diploma or GED required.
• At least 1 year in restaurant, retail, or customer service.
• 6+ months of supervisory experience preferred.
• Ability to multitask and resolve customer concerns professionally.

Responsibilities

• Train and support your team to reinforce food safety and quality.
• Oversee daily operations, opening/closing duties, and prep standards.
• Deliver excellence by coordinating with management and maintaining service standards.
• Lead by example, supervise tasks, and create a supportive work environment.
• Address customer feedback and operational challenges with professionalism.

Skills

Leadership

Customer service

Multitasking

Team motivation

Education

High school diploma or GED

Job description

Wendy’s - Yellow Cab Holdings in Parkesburg, PA is seeking a Shift Supervisor to lead daily restaurant operations and mentor crew members. You’ll set up registers, prepare for busy periods, and ensure food safety and quality standards are met.

You will train team members, supervise opening/closing, and address customer concerns with professionalism. The role requires flexibility, a high school diploma or GED, and ServSafe training during training.