Shift Supervisor: Lead Fast-Paced Team & Service

Wendy’s - Yellow Cab Holdings; Oxford (PA); On-site; USD 32,000 - 45,000; Full time

Job summary

Wendy’s - Yellow Cab Holdings in Oxford, PA is seeking a Shift Supervisor to lead daily operations, train crew, and ensure fast, safe service with a focus on guest satisfaction.

You will set up registers, open and close shifts, respond to customer feedback, mentor teammates, and uphold food safety, quality, and teamwork in a busy quick‑service environment.

This role requires flexibility, reliability, and the ability to multitask in a fast paced setting, with ServSafe certification during training.

Qualifications

• 1 year in restaurant, retail, or customer service role.
• 6+ months of supervisory experience preferred.
• Willingness to complete ServSafe certification during training.

Responsibilities

• Train and support your team: reinforce food safety, coach crew members, and maintain a positive workplace.
• Oversee daily operations: set up registers, prepare for busy shifts, and ensure readiness for opening or closing.
• Deliver excellence: work with management to meet quality, safety, and service standards.
• Lead by example: supervise, coordinate, and delegate tasks while fostering a productive environment.
• Address customer feedback and operational challenges with professionalism.

Skills

Team leadership

Customer service

Training

Education

High school diploma or GED

Job description

Wendy’s - Yellow Cab Holdings in Oxford, PA is seeking a Shift Supervisor to lead daily operations, train crew, and ensure fast, safe service with a focus on guest satisfaction.

You will set up registers, open and close shifts, respond to customer feedback, mentor teammates, and uphold food safety, quality, and teamwork in a busy quick‑service environment.

This role requires flexibility, reliability, and the ability to multitask in a fast paced setting, with ServSafe certification during training.