Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

401(k) with employer match

Tuition assistance

Stock program

Annual bonus

Employee discounts

Backup care

DACA reimbursement

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a fast-paced store, delivering high-quality beverages and food with warmth and hospitality. You will coach partners, delegate tasks, and ensure smooth daily operations while fostering a welcoming community space.

The role requires strong communication, team leadership, and a customer-first mindset, with flexible hours across mornings, evenings, weekends, and holidays. Comprehensive benefits accompany this position.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Meet store policies and standards including quality beverages, food, cash handling and safety with accommodations.
• Six months of customer-facing experience.
• At least six months of experience delegating tasks to others.

Responsibilities

• Direct the work of others to ensure smooth shifts.
• Lead with craft and heart to create a welcoming Starbucks experience.
• Coach and prepare beverages and food to standard recipes and customer customizations.
• Support a safe, clean store environment and strong customer service.

Skills

Customer service

Team leadership

Training & coaching

Communication skills

Retail knowledge

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a fast-paced store, delivering high-quality beverages and food with warmth and hospitality. You will coach partners, delegate tasks, and ensure smooth daily operations while fostering a welcoming community space.

The role requires strong communication, team leadership, and a customer-first mindset, with flexible hours across mornings, evenings, weekends, and holidays. Comprehensive benefits accompany this position.