Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Naperville (IL); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community as part of a bustling coffeehouse team.

We emphasize growth, comprehensive benefits, and development opportunities as part of our partner program. The role demands reliable attendance, flexible hours, and hands-on coaching to deliver consistent coffee and food quality.

Qualifications

• Attendance must be regular and punctual, with or without accommodation.
• Flexible hours including early mornings, evenings, weekends, nights, and holidays.
• Adhere to store policies and standards, ensuring quality beverages/food, cash handling, and safety.
• Minimum 6 months in a customer-facing role.
• Minimum 6 months of delegating tasks to others and coordinating two or more employees.

Responsibilities

• Lead and coach the team in beverage and food preparation to standard recipes or customer modifications.
• Direct daily operations to ensure fast, accurate service and guest satisfaction.
• Delegate tasks and supervise 2+ employees to maintain smooth workflow.
• Maintain store safety and security practices and enforce policies.

Skills

Customer service

Staff supervision

Cash handling

Food safety

Teamwork

Effective communication

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community as part of a bustling coffeehouse team.

We emphasize growth, comprehensive benefits, and development opportunities as part of our partner program. The role demands reliable attendance, flexible hours, and hands-on coaching to deliver consistent coffee and food quality.