Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.

Naperville (IL)

On-site

USD 20,664,000 - 27,552,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401(k) with company match
Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community as part of a bustling coffeehouse team.

We emphasize growth, comprehensive benefits, and development opportunities as part of our partner program. The role demands reliable attendance, flexible hours, and hands-on coaching to deliver consistent coffee and food quality.

Qualifications

  • Attendance must be regular and punctual, with or without accommodation.
  • Flexible hours including early mornings, evenings, weekends, nights, and holidays.
  • Adhere to store policies and standards, ensuring quality beverages/food, cash handling, and safety.
  • Minimum 6 months in a customer-facing role.
  • Minimum 6 months of delegating tasks to others and coordinating two or more employees.

Responsibilities

  • Lead and coach the team in beverage and food preparation to standard recipes or customer modifications.
  • Direct daily operations to ensure fast, accurate service and guest satisfaction.
  • Delegate tasks and supervise 2+ employees to maintain smooth workflow.
  • Maintain store safety and security practices and enforce policies.

Skills

Customer service
Staff supervision
Cash handling
Food safety
Teamwork
Effective communication

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community as part of a bustling coffeehouse team.

We emphasize growth, comprehensive benefits, and development opportunities as part of our partner program. The role demands reliable attendance, flexible hours, and hands-on coaching to deliver consistent coffee and food quality.

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