Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Kansas City (MO); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401(k) employer match

Tuition coverage (Starbucks College

Paid vacation

Holiday pay

Job summary

Starbucks Coffee Company seeks a dynamic Shift Supervisor to lead a busy store, ensuring exceptional customer service and adherence to recipes for beverages and food. You will guide a team, manage daily operations, and foster a welcoming environment for the community.

This role emphasizes coaching peers, maintaining safety and cash controls, and delivering quick, friendly service during mornings, evenings, and weekends.

Qualifications

• Six (6) months of experience in a role requiring constant interaction with customers.
• Ability to delegate tasks to other employees and coordinate tasks for two or more teammates.
• Knowledge, Skills and Abilities: strong communication, teamwork, and adaptability.
• Ability to direct the work of others and learn quickly in a fast-paced environment.
• Flexibility to work early mornings, evenings, weekends and holidays.

Responsibilities

• Lead store operations during shifts, upholding quality beverages and food per Starbucks standards.
• Coach and supervise team members to prepare drinks and food to standard recipes or customer customizations.
• Maintain store safety, cash handling accuracy, and policy compliance.

Skills

Attendance

Flexibility

Cash handling

Food prep

Beverage prep

Team leadership

Customer service

Communication

Interpersonal skills

Retail experience

Job description

Starbucks Coffee Company seeks a dynamic Shift Supervisor to lead a busy store, ensuring exceptional customer service and adherence to recipes for beverages and food. You will guide a team, manage daily operations, and foster a welcoming environment for the community.

This role emphasizes coaching peers, maintaining safety and cash controls, and delivering quick, friendly service during mornings, evenings, and weekends.