Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Country Club Hills (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan with employer match

Tuition assistance (Starbucks College

Paid vacation and sick time

Job summary

Starbucks Corp. seeks a shift supervisor to lead a busy coffeehouse, ensuring a warm, welcoming space for the community.

You will coach team members, maintain high standards for food and beverages, and manage service flow with strong communication and a customer-first mindset. The role emphasizes leading by example, coordinating tasks across the team, and maintaining store safety and cash-handling procedures.

Qualifications

• 6 months of experience in a role involving constant interaction with customers.
• Ability to coach and prepare beverages and foods to standard recipes.
• Ability to delegate tasks to other employees and oversee two or more staff.
• Effective oral communication and strong interpersonal skills.
• Willingness to work flexible hours including mornings, evenings, weekends, nights and holidays.

Responsibilities

• Lead with craft and heart to make the cafe welcoming for the community.
• Direct the work of team members to meet service standards.
• Prepare and coach the preparation of beverages and food per standard recipes.
• Ensure cash handling, store safety and security procedures are followed.

Skills

Customer service

Leadership

Communication

Teamwork

Cash handling

Job description

Starbucks Corp. seeks a shift supervisor to lead a busy coffeehouse, ensuring a warm, welcoming space for the community.

You will coach team members, maintain high standards for food and beverages, and manage service flow with strong communication and a customer-first mindset. The role emphasizes leading by example, coordinating tasks across the team, and maintaining store safety and cash-handling procedures.