Shift Supervisor - Lead Craft Coffee & Team Growth

Starbucks Corp.; Chula Vista (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) plan with company match

Tuition coverage program

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead a busy store, ensuring excellent beverage and food quality and a welcoming atmosphere for the community. You will coach team members, coordinate tasks, and maintain store policies, safety, and cash handling during various shifts.

The role emphasizes frontline leadership, strong communication, and the ability to build relationships with customers and partners, while supporting a collaborative team environment and store growth.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Prepare and coach beverage/food prep to standard recipes or customized for customers.
• At least six months of experience delegating tasks to two or more employees.
• Direct the work of others and learn quickly.
• Effective oral communication and strong interpersonal skills.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for the community.
• Ensure quality beverages and food, adhere to store policies, cash handling and safety.
• Coach and coordinate tasks of team members to meet shift goals.
• Provide exceptional customer service and resolve issues efficiently.

Skills

Customer service

Leadership

Communication

Teamwork

Interpersonal skills

Attendance & punctuality

Delegation

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead a busy store, ensuring excellent beverage and food quality and a welcoming atmosphere for the community. You will coach team members, coordinate tasks, and maintain store policies, safety, and cash handling during various shifts.

The role emphasizes frontline leadership, strong communication, and the ability to build relationships with customers and partners, while supporting a collaborative team environment and store growth.