Shift Supervisor - Lead Craft Coffee & Team Growth

Starbucks Corp.; Atlanta (GA); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

401(k) retirement plan

Tuition assistance

Paid vacation

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead daily operations, ensuring every guest experiences warm, welcoming service and high-quality beverages and food. This role emphasizes craft, coaching, and community connection, with growth opportunities and industry-leading benefits.

You will guide teammates, ensure adherence to recipes and standards, and maintain a safe, efficient store environment during shifts that include early mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Experience delegating tasks to two or more employees.
• Ability to direct the work of others and coordinate tasks.
• Effective oral communication and interpersonal skills.
• Knowledge of the retail environment and strong teamwork.
• Willingness to work early mornings, nights, weekends or holidays.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space for the community.
• Train and coach team members to prepare beverages and food to standard recipes.
• Direct and coordinate tasks among staff to ensure smooth operations.
• Handle cash and maintain store safety and security.
• Uphold store policies, quality standards and customer service objectives.

Skills

Customer interaction

Delegation

Leadership

Oral communication

Interpersonal skills

Teamwork

Relationship building

Cash handling

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead daily operations, ensuring every guest experiences warm, welcoming service and high-quality beverages and food. This role emphasizes craft, coaching, and community connection, with growth opportunities and industry-leading benefits.

You will guide teammates, ensure adherence to recipes and standards, and maintain a safe, efficient store environment during shifts that include early mornings, evenings, weekends, and holidays.