Shift Supervisor - Lead Craft Coffee & Team Growth

Starbucks Corp.; Collinsville (IL); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Paid vacation

Job summary

Starbucks Coffee Company seeks a dedicated shift supervisor to lead daily operations, ensuring every customer experiences high-quality beverages and friendly service. You will coach teammates, manage tasks, and maintain safety and cleanliness in a fast-paced store environment.

This role emphasizes teamwork, effective communication, and a warm, welcoming atmosphere for the community while supporting store policies and company benefits.

Qualifications

• Six (6) months of experience in a position requiring constant interaction with customers.
• Experience delegating tasks to others and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.
• Effective oral communication skills in a retail environment.
• Willingness to work a flexible schedule including early mornings, evenings, weekends, nights and holidays.

Responsibilities

• Lead with craft and heart to create a welcoming space for customers and your team.
• Coach baristas and food prep to standard recipes and adjust as needed for customers.
• Delegate tasks and coordinate work of two or more employees to ensure smooth operations.
• Uphold store policies, safety, cash handling and product quality.

Skills

Customer service

Staff supervision

Communication

Team collaboration

Retail knowledge

Flexible schedule

Training/ coaching

Job description

Starbucks Coffee Company seeks a dedicated shift supervisor to lead daily operations, ensuring every customer experiences high-quality beverages and friendly service. You will coach teammates, manage tasks, and maintain safety and cleanliness in a fast-paced store environment.

This role emphasizes teamwork, effective communication, and a warm, welcoming atmosphere for the community while supporting store policies and company benefits.