Shift Supervisor – Lead Craft Coffee & Team Growth

Starbucks Corp.; Franklin (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Tuition coverage

401(k) plan

Stock program

Quarterly bonus

Insurance benefits

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming community space and consistent quality beverages and foods.

The role involves coaching team members, maintaining store standards, and supporting a safe and efficient operation across flexible hours, including early mornings and nights. A customer-focused mindset and strong teamwork are essential.

Qualifications

• Maintain regular attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Six months of experience in a customer-facing role.
• Six months of experience delegating tasks to others.
• Ability to direct the work of others and lead a team.
• Effective oral communication and interpersonal skills.
• Knowledge of the retail environment and customer service.
• Ability to build relationships with customers and teammates.

Responsibilities

• Prepare and coach the preparation of beverages and foods to standard recipes or customized for customers.
• Delegate tasks to other employees and coordinate the work of two or more staff.
• Lead with craft and heart to ensure a welcoming space for the community.

Skills

Attendance & punctuality

Flexible hours

Customer interaction

Food & beverage prep

Delegation

Leadership

Communication

Teamwork

Relationship building

Retail knowledge

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming community space and consistent quality beverages and foods.

The role involves coaching team members, maintaining store standards, and supporting a safe and efficient operation across flexible hours, including early mornings and nights. A customer-focused mindset and strong teamwork are essential.