Shift Supervisor — Lead Craft Coffee & Team Growth

Starbucks Corp.; Los Angeles (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k) employer match

Starbucks equity program (Bean Stock)

Quarterly bonus opportunity

Paid vacation and sick time

Tuition coverage via College Promise

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community and consistently high-quality beverages and food. You will guide the team, uphold safety and cash-handling standards, and model excellent customer service.

In this role you direct the work of others, coach preparation to recipe standards, and adapt to flexible hours including mornings, evenings, weekends, and holidays, while supporting a positive, inclusive store

Qualifications

• Six months in a customer-facing role with handling requests.
• Experience delegating tasks to two or more employees.
• Able to coach beverage/food prep to standard recipes or customer requests.
• Willingness to work early mornings, evenings, weekends, nights and holidays.

Responsibilities

• Direct the work of team members to ensure smooth operations.
• Lead with craft and heart to create a welcoming space for the community.
• Coach beverage and food preparation to standard recipes and adjust as needed.
• Uphold store policies, cash handling, safety, and high-quality service.

Skills

Direct others

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community and consistently high-quality beverages and food. You will guide the team, uphold safety and cash-handling standards, and model excellent customer service.

In this role you direct the work of others, coach preparation to recipe standards, and adapt to flexible hours including mornings, evenings, weekends, and holidays, while supporting a positive, inclusive store