Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Youngstown (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Tuition coverage

401(k) plan with employer match

Disability benefits

Paid vacation

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead store operations with craft and heart, creating a welcoming space for the community. You will ensure quality beverages and food, coach teammates, and uphold safety and store policies.

This role emphasizes team leadership, customer service excellence, and executing store standards during flexible hours, including early mornings, evenings, weekends, and holidays. Join a team that values growth and a supportive work culture.

Qualifications

• Six (6) months of experience interacting with customers and addressing requests.
• Ability to coach food and beverage preparation to standard recipes.
• Experience delegating tasks and coordinating teams.

Responsibilities

• Lead daily shift operations and ensure quality beverages and food.
• Coach and develop team members to meet service standards.
• Uphold store policies, safety, and cash handling procedures.
• Provide excellent customer service and resolve issues.

Skills

Direct work of others

Oral communication

Interpersonal skills

Team player

Problem solving

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead store operations with craft and heart, creating a welcoming space for the community. You will ensure quality beverages and food, coach teammates, and uphold safety and store policies.

This role emphasizes team leadership, customer service excellence, and executing store standards during flexible hours, including early mornings, evenings, weekends, and holidays. Join a team that values growth and a supportive work culture.