Shift Supervisor: Lead Craft Coffee & Team Experience

Starbucks Corp.; Streamwood (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition assistance program

Paid vacation and sick time

Holiday pay and family benefits

Job summary

Starbucks Corp. is seeking a shift supervisor to lead beverage and food preparation, coach team members, and uphold service standards in a fast-paced, customer-focused store.

The role requires reliable attendance, flexibility for early mornings, evenings, weekends and holidays, and experience in a customer-facing environment. Join a team that values craft, heart, and community engagement.

Qualifications

• Maintain regular attendance and punctuality.
• Flexible hours including mornings, evenings, weekends, nights and holidays.
• Six months of customer-facing experience.
• Prepare and coach beverages/food to standard recipes or customized per customers.
• Six months of experience delegating tasks to two or more employees.
• Direct the work of others and learn quickly.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Ensure quality beverages and food products meet standards.
• Handle cash and maintain store safety and security.
• Coach and delegate tasks to teammates to run shifts smoothly.
• Uphold store policies and provide excellent customer service.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead beverage and food preparation, coach team members, and uphold service standards in a fast-paced, customer-focused store.

The role requires reliable attendance, flexibility for early mornings, evenings, weekends and holidays, and experience in a customer-facing environment. Join a team that values craft, heart, and community engagement.