Shift Supervisor: Lead Craft Coffee Team & Experience

Starbucks Corp.; Oak Court (MD); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a cafe team, ensuring the preparation of high-quality beverages and food to standard recipes while delivering exceptional customer service. The role emphasizes coaching, delegation, and maintaining store safety and policy compliance.

Applicants should be able to work flexible hours, including mornings, evenings, weekends, nights and holidays, and demonstrate effective communication and teamwork in a fast-paced retail environment.

Qualifications

• Direct the work of others.
• Prepare and coach the preparation of beverages to standard recipes or customized for customers.
• Meet store operating policies and standards including quality beverages and food, cash handling, and safety.

Responsibilities

• Lead shift operations and ensure quality beverages and food.
• Coach and delegate tasks to team members to meet customer requests.
• Maintain store safety and policies, including cash handling and security.

Skills

Direct team leadership

Customer service

Communication

Interpersonal skills

Teamwork

Job description

Starbucks Corp. is seeking a shift supervisor to lead a cafe team, ensuring the preparation of high-quality beverages and food to standard recipes while delivering exceptional customer service. The role emphasizes coaching, delegation, and maintaining store safety and policy compliance.

Applicants should be able to work flexible hours, including mornings, evenings, weekends, nights and holidays, and demonstrate effective communication and teamwork in a fast-paced retail environment.