Shift Supervisor - Lead Craft Coffee & Team

Starbucks Corp.; Bonner Springs (KS); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition support via Starbucks College

Paid time off

401(k) plan

Job summary

Starbucks Coffee Company is looking for a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise team members, ensure quality beverages and food, and handle cash and safety protocols.

The role requires reliable attendance, flexibility for early mornings, evenings, weekends, and holidays, plus experience in customer service. We value strong interpersonal skills and teamwork in a fast-paced store.

Qualifications

• Maintain regular attendance and punctuality.
• Availability to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Six months of experience in a customer-facing role.
• Prepare beverages/food per standard recipes or customize per customer request.
• Ability to delegate tasks to other employees and coordinate multiple team members.
• Direct the work of others; learn quickly; strong interpersonal skills.

Responsibilities

• Lead shift operations with craft and heart to welcome customers.
• Ensure quality beverages and food, cash handling, and store safety.
• Supervise team, assign tasks, and coordinate two or more employees.
• Uphold store policies and standards and provide excellent service.

Skills

Customer service

Team supervision

Communication skills

Attendance & punctuality

Cash handling

Flexible hours

Job description

Starbucks Coffee Company is looking for a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise team members, ensure quality beverages and food, and handle cash and safety protocols.

The role requires reliable attendance, flexibility for early mornings, evenings, weekends, and holidays, plus experience in customer service. We value strong interpersonal skills and teamwork in a fast-paced store.