Shift Supervisor: Lead Craft & Community Coffee Experience

Starbucks Corp.; Chicago (IL); On-site; USD 2,066,000 - 3,168,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) retirement plan

Tuition coverage

Paid vacation

Paid parental leave

Job summary

Starbucks Coffee Company in Chicago is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for customers and teammates. You’ll coach baristas, ensure quality beverages and food, handle cash, and uphold store safety and standards.

This role emphasizes teamwork, quick learning, and strong communication. You’ll motivate staff, delegate tasks, and contribute to a positive, inclusive environment while delivering memorable moments for every guest.

Qualifications

• Attendance and punctuality with or without accommodations.
• Availability for flexible hours including mornings, evenings, weekends, nights and holidays.
• Meet store policies and standards, cash handling and safety.
• 6+ months experience in roles with customer interaction and requests fulfillment.
• Experience delegating tasks to and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Lead shift with craft and heart, ensuring quality beverages and food.
• Coach and delegate tasks to team members while maintaining standards.
• Uphold cash handling, store safety, and adherence to policies.
• Deliver exceptional customer service and foster a welcoming environment.

Skills

Direct the work of others

Effective communication

Interpersonal skills

Teamwork

Relationship building

Retail knowledge

Job description

Starbucks Coffee Company in Chicago is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for customers and teammates. You’ll coach baristas, ensure quality beverages and food, handle cash, and uphold store safety and standards.

This role emphasizes teamwork, quick learning, and strong communication. You’ll motivate staff, delegate tasks, and contribute to a positive, inclusive environment while delivering memorable moments for every guest.