Shift Supervisor: Craft Coffee & Team Leadership

Starbucks Corp.; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Tuition assistance

Paid vacation

Job summary

Starbucks Coffee Company in Chicago seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space and quality beverages. You will coach team members, delegate tasks, and uphold store standards while collaborating to brighten customers' day.

The role requires flexible hours including mornings, evenings, weekends, and holidays; prior experience in customer service is valued; Starbucks offers competitive benefits and growth opportunities.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Experience delegating tasks to other employees and coordinating the tasks of two or more employees.

Responsibilities

• Lead shift operations with craft and heart to ensure a welcoming space for the community.
• Coach and develop team members to meet standard recipes and customer service expectations.
• Uphold store policies, cash handling, safety and security protocols.
• Foster relationships with customers and colleagues to brighten every shift.

Skills

Leadership

Customer service

Communication

Teamwork

Training

Tools

POS systems

Job description

Starbucks Coffee Company in Chicago seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space and quality beverages. You will coach team members, delegate tasks, and uphold store standards while collaborating to brighten customers' day.

The role requires flexible hours including mornings, evenings, weekends, and holidays; prior experience in customer service is valued; Starbucks offers competitive benefits and growth opportunities.