Shift Supervisor — Craft Coffee & Team Leadership

Starbucks Corp.; Buffalo (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with employer match

Tuition reimbursement

Paid time off

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will ensure quality beverages and food, coach other partners, and coordinate tasks while upholding store policies and safety standards.

The role emphasizes strong communication, teamwork, and the ability to maintain operational excellence during flexible hours, including mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience interacting with and fulfilling customer requests.
• At least six months of experience delegating tasks to two or more employees.
• Ability to prepare and coach food and beverage preparation to standard recipes or customized for customers.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space for the community.
• Maintain quality beverages and food to standard recipes or customer specifications.
• Delegate tasks and coordinate work for two or more employees.
• Ensure store safety, security, and cash handling per policies.
• Display strong communication and teamwork to support a positive partner experience.

Skills

Direct others

Fast learner

Oral communication

Retail know-how

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will ensure quality beverages and food, coach other partners, and coordinate tasks while upholding store policies and safety standards.

The role emphasizes strong communication, teamwork, and the ability to maintain operational excellence during flexible hours, including mornings, evenings, weekends, and holidays.