Shift Supervisor: Lead Craft Coffee & Team

Starbucks Corp.; Oxon Hill (MD); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition coverage

401(k) match

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensuring a welcoming coffeehouse environment and high-quality beverages.

You will coach team members, coordinate tasks, and maintain standards for safety, cash handling, and customer service, while supporting store goals. This role emphasizes craft, heart, and community connection in a fast-paced retail setting.

Qualifications

• 6 months of customer-facing experience
• 6 months of experience delegating tasks to two or more employees
• Ability to direct the work of others
• Effective communication and strong interpersonal skills
• Flexibility to work early mornings, evenings, weekends, holidays

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks store environment
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers
• Delegate tasks to team members and coordinate the work of two or more employees
• Ensure quality beverages and food, cash handling, and store safety and security

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensuring a welcoming coffeehouse environment and high-quality beverages.

You will coach team members, coordinate tasks, and maintain standards for safety, cash handling, and customer service, while supporting store goals. This role emphasizes craft, heart, and community connection in a fast-paced retail setting.