Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Lynchburg (VA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Job summary

Starbucks Coffee Company is hiring a shift supervisor to lead daily store operations with craft and heart. You will ensure quality beverages and food, maintain cash and safety standards, and coach team members to deliver a welcoming guest experience.

This role emphasizes strong communication, teamwork, and relationship building to support store performance and customer satisfaction in a fast-paced retail environment.

Qualifications

• Regular attendance and punctuality with or without accommodation.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Six months of customer-facing experience with ability to meet requests.
• Ability to coach beverage/food prep to standard recipes or customized requests.
• Six months of experience delegating tasks to two or more employees.
• Ability to direct the work of others and learn quickly.
• Strong communication and interpersonal skills within a retail setting.

Responsibilities

• Lead store operations as shift supervisor with craft and heart.
• Ensure quality beverages and food products meet standards.
• Manage cash handling, safety and security protocols.
• Coach and coordinate preparation and service across the team.
• Direct daily tasks and maintain a welcoming customer experience.
• Build relationships and work collaboratively with the team.

Skills

Attendance & punctuality

Flexible hours

Customer service

Food & beverage prep

Task delegation

People leadership

Communication

Retail knowledge

Team player

Relationship building

Learning agility

Job description

Starbucks Coffee Company is hiring a shift supervisor to lead daily store operations with craft and heart. You will ensure quality beverages and food, maintain cash and safety standards, and coach team members to deliver a welcoming guest experience.

This role emphasizes strong communication, teamwork, and relationship building to support store performance and customer satisfaction in a fast-paced retail environment.