Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Birmingham (MI); On-site; USD 16,531,000 - 22,042,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise a team, ensure consistent beverage quality, and coach others to meet standards while maintaining cash handling and safety procedures.

The role emphasizes flexible hours, teamwork, and a commitment to providing an outstanding partner and customer experience in a fast-paced environment.

Qualifications

• Six months of customer-facing experience preferred.
• Ability to coach and delegate tasks to team members.
• Strong verbal communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.
• Commitment to store policies and safety standards.

Responsibilities

• Lead shift operations with craft and heart to ensure a welcoming store.
• Prepare beverages and food to standard recipes and adapt for customers.
• Coach and delegate tasks to team members to maintain service flow.
• Uphold quality, cash handling, and store safety procedures.

Skills

Customer interaction

Team leadership

Communication

Attention to detail

Adaptability

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise a team, ensure consistent beverage quality, and coach others to meet standards while maintaining cash handling and safety procedures.

The role emphasizes flexible hours, teamwork, and a commitment to providing an outstanding partner and customer experience in a fast-paced environment.