Shift Supervisor — Lead Craft Coffee & Team

Starbucks Corp.; Colorado Springs (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage

401(k) match

Stock plan (SIP/Bean Stock)

Quarterly bonus

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a warm, welcoming space for the community. You will coach fellow partners, ensure quality beverages and food, and maintain store safety and cash handling standards.

This role requires regular attendance, flexible hours, and at least six months of customer service and supervision experience. You will grow through development experiences and access to industry-leading benefits.

Qualifications

• Six months of experience in a position requiring constant interaction with customers
• Six months of experience delegating tasks to two or more employees
• Ability to prepare and coach the preparation of beverages and food to standard recipes
• Availability to work flexible hours including mornings, evenings, weekends, and holidays
• Maintain attendance and punctuality in line with store policies
• Ability to learn quickly and apply feedback in a fast-paced environment

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks store environment
• Direct and coordinate the work of team members to deliver quality beverages and food
• Ensure cash handling, safety, and security policies are followed
• Coach staff and support professional growth and development
• Maintain high standards of customer service and store cleanliness

Skills

Direct work leadership

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a warm, welcoming space for the community. You will coach fellow partners, ensure quality beverages and food, and maintain store safety and cash handling standards.

This role requires regular attendance, flexible hours, and at least six months of customer service and supervision experience. You will grow through development experiences and access to industry-leading benefits.