Shift Supervisor: Lead Craft & Customer Connections

Starbucks Corp.; South Bend (IN); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Tuition benefits

401(k) match

Paid vacation

Job summary

Starbucks Coffee Company in Indiana is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach staff, maintain quality beverages and food, and manage shift operations with a strong focus on service excellence.

The role requires 6 months of customer interaction experience, 6 months of delegating tasks, and availability for flexible hours including early mornings, evenings, weekends, and holidays.

Qualifications

• Six (6) months of experience interacting with customers.
• Six (6) months of experience delegating tasks to others and coordinating two or more employees.
• Prepare and coach food/beverage preparation to standard recipes or customized requests.
• Availability for flexible hours including early mornings, evenings, weekends, holidays.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Ensure quality beverages and food, cash handling, store safety and security.
• Direct and coordinate team tasks to meet customer needs.
• Maintain attendance and punctuality in line with store policies.

Skills

Lead others

Customer service

Communication

Retail knowledge

Teamwork

Relationship building

Tools

POS systems

Job description

Starbucks Coffee Company in Indiana is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach staff, maintain quality beverages and food, and manage shift operations with a strong focus on service excellence.

The role requires 6 months of customer interaction experience, 6 months of delegating tasks, and availability for flexible hours including early mornings, evenings, weekends, and holidays.