Shift Supervisor: Lead Craft Coffee & Team

Starbucks Corp.; Bloomington (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Tuition assistance

Paid time off

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community and ensuring quality beverages and food. You will guide a team, manage cash handling, uphold safety standards, and model exceptional service.

The role requires flexible hours, strong communication, and the ability to coach and coordinate multiple team members. Partners receive industry-leading benefits and growth opportunities.

Qualifications

• Must have regular attendance and punctuality.
• Availability to work flexible hours, including early mornings, evenings, weekends, and holidays.
• Experience in customer service and cash handling.
• Ability to coach food/beverage preparation to standard recipes.
• Experience delegating tasks and coordinating a team.
• Strong communication and teamwork skills.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Oversee quality beverages and food to company standards.
• Manage cash handling and store safety and security.
• Coach team members on food/beverage prep and service.
• Delegate tasks and coordinate two or more employees.
• Direct work and foster strong customer relationships.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Retail environment

Attendance

Flexibility

Coaching

Relationships

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community and ensuring quality beverages and food. You will guide a team, manage cash handling, uphold safety standards, and model exceptional service.

The role requires flexible hours, strong communication, and the ability to coach and coordinate multiple team members. Partners receive industry-leading benefits and growth opportunities.