Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; New York (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Paid parental leave

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store environment for the community. The role emphasizes coaching staff, maintaining quality beverages and food, and upholding safety and store standards.

Candidates should have at least six months of customer-facing experience and experience delegating tasks to teams, with strong interpersonal and communication skills to build relationships and work collaboratively.

Qualifications

• Six (6) months of experience interacting with customers and fulfilling requests.
• Six (6) months of experience delegating tasks to two or more employees.
• Ability to prepare and coach food/beverage prep to standard recipes or customize as needed.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks store environment.
• Ensure quality beverages and food products, cash handling, safety and security.
• Coach and delegate tasks to team members to meet store goals.
• Provide excellent customer service and maintain store standards.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store environment for the community. The role emphasizes coaching staff, maintaining quality beverages and food, and upholding safety and store standards.

Candidates should have at least six months of customer-facing experience and experience delegating tasks to teams, with strong interpersonal and communication skills to build relationships and work collaboratively.