Shift Supervisor: Lead Craft Coffee & Community

Starbucks Corp.; Bedford (TX); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Tuition coverage: Starbucks College

401(k) with employer match

Paid vacation

Paid parental leave

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee daily beverage and food preparation, uphold quality, safety, and store standards, and coach teammates to deliver exceptional guest experiences.

This role requires flexible availability, six months of customer service experience, strong communication, teamwork, and the ability to delegate tasks.

Qualifications

• Six months of customer-facing experience or similar role.
• Available to work flexible hours including mornings, evenings, weekends, nights and holidays.
• Ability to delegate tasks and coordinate a small team.
• Maintain regular attendance and punctuality.

Responsibilities

• Lead with craft and heart to maintain a welcoming store environment.
• Prepare and coach food and beverages to standard recipes or customized orders.
• Uphold quality, safety, and store standards, including cash handling and security.
• Direct the work of others and support team development.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Customer service

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee daily beverage and food preparation, uphold quality, safety, and store standards, and coach teammates to deliver exceptional guest experiences.

This role requires flexible availability, six months of customer service experience, strong communication, teamwork, and the ability to delegate tasks.