Shift Supervisor: Lead Coffee Team & Guest Experience

Starbucks Corp.; Pasadena (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

401(k) with employer match

Tuition coverage through Starbucks COL

Paid vacation

Paid parental leave

Job summary

Starbucks Coffee Company in Pasadena, CA is seeking a Shift Supervisor to lead with craft and heart, ensuring a warm, welcoming coffeehouse for the community. You will guide teammates, uphold quality beverages, and model exceptional service during busy shifts.

This role requires at least six months in customer-focused roles, ability to coach others, and strong teamwork. The company offers comprehensive benefits, opportunities for growth, and a supportive learning environment.

Qualifications

• Six months of experience in a role requiring consistent customer interaction.
• Experience coaching others and preparing beverages/food to standard recipes.
• Experience delegating tasks and coordinating two or more employees.
• Ability to direct work, learn quickly, and communicate effectively.

Responsibilities

• Lead store operations to create a welcoming coffeehouse for the community.
• Prepare and coach beverage and food preparation per standard recipes.
• Uphold store policies, safety, and cash handling procedures.

Skills

Attendance & punctuality

Flexible hours

Customer service

Food & beverage prep

Staff delegation

Delegation skills

Direct team leadership

Quick learner

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company in Pasadena, CA is seeking a Shift Supervisor to lead with craft and heart, ensuring a warm, welcoming coffeehouse for the community. You will guide teammates, uphold quality beverages, and model exceptional service during busy shifts.

This role requires at least six months in customer-focused roles, ability to coach others, and strong teamwork. The company offers comprehensive benefits, opportunities for growth, and a supportive learning environment.