Shift Supervisor: Lead Coffee Craft & Guest Experience

Starbucks Corp.; Rochester (MN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Tuition coverage

401(k) with employer match

Stock program and quarterly bonus

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise beverage preparation, uphold quality standards, and coach teammates to deliver exceptional service.

Ideal candidates bring customer-facing experience, strong communication, and a collaborative mindset. The role supports flexible hours and opportunities for growth within a values-driven environment.

Qualifications

• Six months of experience in a customer-facing role.
• Experience delegating tasks to others and coordinating two or more employees.
• Ability to direct the work of others.
• Effective oral communication skills.
• Ability to work as part of a team and build relationships.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming for the community.
• Prepare and coach beverage preparation to standard recipes or customized for customers.
• Maintain quality beverages and foods, cash handling, and store safety.
• Support training and development of team members.

Skills

Customer service

Team leadership

Effective communication

Attendance & punctuality

Flexible hours

Food & beverage prep

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise beverage preparation, uphold quality standards, and coach teammates to deliver exceptional service.

Ideal candidates bring customer-facing experience, strong communication, and a collaborative mindset. The role supports flexible hours and opportunities for growth within a values-driven environment.