Shift Leader: Craft Coffee & Community Experience

Starbucks Corp.; Pasadena (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Tuition coverage

Job summary

Starbucks Coffee Company in Pasadena is seeking a proactive Shift Supervisor to lead daily operations, coach partners, and ensure exceptional guest experiences. You will supervise beverage and food preparation, uphold quality standards, and maintain safe, welcoming store conditions for the community.

Ideal candidates bring 6+ months in customer-facing roles, strong communication, teamwork, and flexibility to work varied shifts.

Qualifications

• Regular and punctual attendance is expected.
• Ability to work flexible hours including mornings, evenings, weekends, nights and holidays.
• Experience in a customer-facing role is preferred.
• Ability to direct the work of others and delegate tasks.
• Strong oral communication and interpersonal skills.
• Ability to work as part of a team and build relationships.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space.
• Prepare beverages and food to standard recipes or customize for customers.
• Coach team members on beverage and food preparation and quality.
• Delegate tasks to others and coordinate workloads for 2+ people.
• Ensure cash handling, store safety and security are maintained.
• Support ongoing learning and growth for partners and customers.

Skills

Customer service

Leadership

Communication

Teamwork

Interpersonal skills

Flexibility

Job description

Starbucks Coffee Company in Pasadena is seeking a proactive Shift Supervisor to lead daily operations, coach partners, and ensure exceptional guest experiences. You will supervise beverage and food preparation, uphold quality standards, and maintain safe, welcoming store conditions for the community.

Ideal candidates bring 6+ months in customer-facing roles, strong communication, teamwork, and flexibility to work varied shifts.