Shift Supervisor: Lead Coffee Craft & Team Growth

Starbucks Corp.; Streetsboro (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Tuition coverage

401(k) retirement plan

Bean Stock equity program

Quarterly bonus opportunity

Paid vacation

Job summary

Starbucks Coffee Company in Streetsboro, OH, is seeking a shift supervisor to lead with craft and heart, making the store a welcoming community hub. You will supervise a team, ensure quality beverages and foods, and model the standards that make our stores special.

This role emphasizes regular attendance, flexible hours, and strong customer service, with responsibilities including coaching staff, handling cash, and maintaining safety. You’ll help deliver meaningful moments for customers daily.

Qualifications

• Regular attendance and punctuality, with or without reasonable accommodation.
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Adhere to store policies; ensure quality beverages and food, cash handling, safety and security.
• Six months of experience in customer-facing roles.
• Ability to coach preparation of beverages and food to standard recipes or customize.
• At least six months of experience delegating tasks to two or more employees.

Responsibilities

• Lead store operations with craft and heart to create a welcoming space.
• Direct and coach team members to deliver quality beverages and food.
• Ensure cash handling, safety and security protocols are followed.
• Collaborate to meet store policies and standards.
• Foster customer relationships and a positive guest experience.

Skills

Customer service

Team leadership

Communication

Retail environment

Attendance & punctuality

Flexibility

Food & beverage prep

Delegation

Job description

Starbucks Coffee Company in Streetsboro, OH, is seeking a shift supervisor to lead with craft and heart, making the store a welcoming community hub. You will supervise a team, ensure quality beverages and foods, and model the standards that make our stores special.

This role emphasizes regular attendance, flexible hours, and strong customer service, with responsibilities including coaching staff, handling cash, and maintaining safety. You’ll help deliver meaningful moments for customers daily.