Shift Supervisor: Lead Coffee Craft & Team Growth

Starbucks Corp.; Galax (VA); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition coverage

Paid time off

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide the team to deliver great beverages and guest experiences, while upholding quality, safety, and store standards.

The role emphasizes coaching, collaboration, and dependable operations, with participation in a comprehensive benefits program and opportunities for growth within the company.

Qualifications

• Maintain regular attendance and punctuality.
• Flexible hours including mornings, evenings, weekends, nights and holidays.
• Adhere to store policies: quality beverages/food, cash handling, safety.
• 6 months in a role with customer interaction and requests.
• Prepare and coach beverage/food prep to standard or customer specs.
• 6 months experience delegating tasks to two or more staff.

Responsibilities

• Lead team to deliver consistent, high‑quality beverages and guest experiences.
• Coach partners and delegate tasks to ensure smooth service.
• Maintain store operations and safety standards.

Skills

Directing work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide the team to deliver great beverages and guest experiences, while upholding quality, safety, and store standards.

The role emphasizes coaching, collaboration, and dependable operations, with participation in a comprehensive benefits program and opportunities for growth within the company.