Shift Supervisor: Lead Coffee Craft & Team Growth

Starbucks Corp.; Chattanooga (TN); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Parental leave

Paid vacation

401(k) retirement plan

Tuition coverage via Starbucks College

Stock program (Bean Stock/SIP)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will mentor teammates, coach beverage/food prep to spec, manage tasks, and deliver exceptional customer service.

You will work in a fast-paced retail environment, direct the team, maintain safety standards, and uphold brand quality across shifts. Starbucks provides comprehensive benefits and growth opportunities.

Qualifications

• Regular attendance and punctuality, with or without accommodation.
• Ability to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Ensure quality beverages and food, cash handling, store safety, with/without accommodations.
• 6 months customer-facing experience.
• 6 months delegating tasks to two or more employees.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space.
• Prepare and coach beverage/food preparation per standard recipes, customize as requested.
• Delegate tasks and coordinate work for a small team.
• Directly interact with customers and maintain high service standards.

Skills

Attendance & punctuality

Flexible hours

Customer service

Directing others

Teamwork

Effective communication

Retail knowledge

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will mentor teammates, coach beverage/food prep to spec, manage tasks, and deliver exceptional customer service.

You will work in a fast-paced retail environment, direct the team, maintain safety standards, and uphold brand quality across shifts. Starbucks provides comprehensive benefits and growth opportunities.