Shift Supervisor: Lead Coffee Craft & Team Growth

Starbucks Corp.

Chattanooga (TN)

On-site

USD 26,000 - 38,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Parental leave
Paid vacation
401(k) retirement plan
Tuition coverage via Starbucks College
Stock program (Bean Stock/SIP)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will mentor teammates, coach beverage/food prep to spec, manage tasks, and deliver exceptional customer service.

You will work in a fast-paced retail environment, direct the team, maintain safety standards, and uphold brand quality across shifts. Starbucks provides comprehensive benefits and growth opportunities.

Qualifications

  • Regular attendance and punctuality, with or without accommodation.
  • Ability to work flexible hours including early mornings, evenings, weekends, nights and holidays.
  • Ensure quality beverages and food, cash handling, store safety, with/without accommodations.
  • 6 months customer-facing experience.
  • 6 months delegating tasks to two or more employees.

Responsibilities

  • Lead with craft and heart to create a welcoming Starbucks space.
  • Prepare and coach beverage/food preparation per standard recipes, customize as requested.
  • Delegate tasks and coordinate work for a small team.
  • Directly interact with customers and maintain high service standards.

Skills

Attendance & punctuality
Flexible hours
Customer service
Directing others
Teamwork
Effective communication
Retail knowledge
Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will mentor teammates, coach beverage/food prep to spec, manage tasks, and deliver exceptional customer service.

You will work in a fast-paced retail environment, direct the team, maintain safety standards, and uphold brand quality across shifts. Starbucks provides comprehensive benefits and growth opportunities.

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