Shift Supervisor: Lead Coffee Craft & Guest Experience

Starbucks Corp.; Latham (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via ASU online

Paid vacation and sick time

Parental leave

Equity program (Bean Stock)

Job summary

Starbucks Coffee Company in New York area is seeking a shift supervisor who leads with craft and heart to make our stores welcoming spaces for the community. You will focus on quality beverages and food, staff coaching, and maintaining store standards.

The role offers growth through development experiences and a comprehensive benefits package, including health insurance, a 401(k), tuition coverage, paid time off, and opportunities tied to equity programs.

Qualifications

• Six months of experience in a role requiring constant customer interaction.
• Experience delegating tasks to others and coordinating two or more employees.
• Ability to direct work of others and learn quickly.

Responsibilities

• Lead the team to prepare beverages and food to standard recipes.
• Coach staff on beverage preparation, order accuracy, and customer service.
• Ensure cash handling, store safety and compliance with policies.
• Direct work of others and coordinate tasks among team members.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Teamwork

Training

Punctuality

Flexibility

Job description

Starbucks Coffee Company in New York area is seeking a shift supervisor who leads with craft and heart to make our stores welcoming spaces for the community. You will focus on quality beverages and food, staff coaching, and maintaining store standards.

The role offers growth through development experiences and a comprehensive benefits package, including health insurance, a 401(k), tuition coverage, paid time off, and opportunities tied to equity programs.