Shift Supervisor: Lead Craft Coffee & Team Excellence

Starbucks Corp.; New York (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Tuition coverage

Job summary

Starbucks Coffee Company in New York is seeking a shift supervisor who will lead with craft and heart to make your coffeehouse a welcoming space for the community. You will uphold store standards, coach teammates, and ensure quality beverages and food, while delivering outstanding customer experiences across early mornings, evenings, weekends and holidays.

We are invested in your growth journey, empowered through developmental experiences as well our industry leading benefits.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Lead shifts and ensure quality beverages and food to standard recipes.
• Coach teammates to maintain welcoming and safe store environment.
• Uphold store policies, cash handling, and customer service excellence across varying hours.
• Partner with the team to meet safety, security and service goals during early mornings, evenings, weekends, and holidays.

Skills

Customer service

Cash handling

Team leadership

Communication skills

Attendance reliability

Job description

Starbucks Coffee Company in New York is seeking a shift supervisor who will lead with craft and heart to make your coffeehouse a welcoming space for the community. You will uphold store standards, coach teammates, and ensure quality beverages and food, while delivering outstanding customer experiences across early mornings, evenings, weekends and holidays.

We are invested in your growth journey, empowered through developmental experiences as well our industry leading benefits.