Shift Supervisor: Lead Coffee Craft & Team

Starbucks Corp.

New York (NY)

On-site

USD 45,000 - 60,000

Full time

14 days+
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Benefits offered by this job

Health insurance
401(k) match
Tuition assistance
Paid vacation
Disability benefits
Parental leave

Job summary

Starbucks Corp. in New York is seeking a shift supervisor who leads with craft and heart to keep our coffeehouse welcoming and efficient. This role requires flexible hours and a passion for delivering a great guest experience across busy shifts.

You will coach partners, oversee beverage and food preparation to standard recipes, handle cash and store safety, and ensure exceptional customer service. A dynamic team environment offers growth through developmental experiences and comprehensive

Qualifications

  • Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
  • Ability to direct the work of others and delegate tasks to two or more employees.
  • Effective oral communication skills and strong interpersonal abilities.
  • Knowledge of retail policies and store safety standards.

Responsibilities

  • Lead shift as a supervisor to ensure smooth operations.
  • Oversee beverage and food preparation to standard recipes or customer specifications.
  • Coach, onboard and develop partners; delegate tasks to two or more teammates.
  • Maintain cash handling, store safety, and regulatory compliance during shifts.

Skills

Customer service
Leadership
Communication
Teamwork
Retail environment

Job description

Starbucks Corp. in New York is seeking a shift supervisor who leads with craft and heart to keep our coffeehouse welcoming and efficient. This role requires flexible hours and a passion for delivering a great guest experience across busy shifts.

You will coach partners, oversee beverage and food preparation to standard recipes, handle cash and store safety, and ensure exceptional customer service. A dynamic team environment offers growth through developmental experiences and comprehensive

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