Shift Supervisor: Lead Craft Coffee Team & Guest Experience

Starbucks Corp.; New York (NY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition assistance

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart in a welcoming coffeehouse setting in New York.

The role focuses on preparing beverages and food to standard recipes or customizations, ensuring quality, safety, and cash handling while fostering a warm community space. Applicants should have at least six months of customer-facing experience, strong communication, and the ability to lead and coach a team.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.
• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community.
• Maintain regular and consistent attendance and punctuality.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Provide quality beverages and food products, cash handling and store safety and security.
• Direct the work of others and coordinate tasks of team members.

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart in a welcoming coffeehouse setting in New York.

The role focuses on preparing beverages and food to standard recipes or customizations, ensuring quality, safety, and cash handling while fostering a warm community space. Applicants should have at least six months of customer-facing experience, strong communication, and the ability to lead and coach a team.