Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; New York (NY); On-site; USD 22,000 - 30,000; Full time

Job summary

Starbucks Coffee Company in New York is seeking a shift supervisor to lead with craft and heart, ensuring every cup contributes to a welcoming community. You will oversee daily store operations, uphold quality beverages and food, and coach partners to deliver exceptional service.

This role emphasizes team leadership, adherence to policies, cash handling, safety, and a commitment to growth through development initiatives and benefits.

Qualifications

• Six months of customer-facing experience.
• Ability to coach preparation of beverages/food to standard recipes.
• Experience delegating tasks to two or more employees.

Responsibilities

• Lead store operations to create a welcoming environment for customers.
• Ensure quality beverages and food, cash handling, and store safety.
• Coach and develop partners to deliver excellent service.
• Uphold store policies and standards during all shifts.

Skills

Customer interaction

Direct the work of others

Oral communication

Teamwork

Interpersonal skills

Retail knowledge

Attendance & punctuality

Job description

Starbucks Coffee Company in New York is seeking a shift supervisor to lead with craft and heart, ensuring every cup contributes to a welcoming community. You will oversee daily store operations, uphold quality beverages and food, and coach partners to deliver exceptional service.

This role emphasizes team leadership, adherence to policies, cash handling, safety, and a commitment to growth through development initiatives and benefits.