Shift Supervisor: Lead Craft & Customer Connection

Starbucks Corp.; Michigan; On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition assistance

Paid vacation

Paid holidays

Job summary

Starbucks Coffee Company in Michigan seeks a Shift Supervisor to lead baristas and ensure guest experiences are warm and consistent. You will coach the team, uphold quality standards, and manage daily operations with a focus on safety and efficiency.

This role requires flexible hours, the ability to multitask, and strong communication with customers and teammates. We offer comprehensive benefits, paid time off, tuition assistance, and a path for growth within a global coffee company.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Experience delegating tasks and coordinating teams of two or more.
• Ability to train and coach staff to standard recipes and procedures.
• Direct and motivate others while upholding store policies and safety standards.

Responsibilities

• Lead shift operations, ensuring quality beverages and guest experience.
• Coach and develop partners, assign tasks, and monitor performance.
• Manage cash handling, safety, and store security procedures.
• Support scheduling, inventory, and adherence to policies.

Skills

Customer service

Team leadership

Effective communication

Cash handling

Store operations

Tools

POS system

Job description

Starbucks Coffee Company in Michigan seeks a Shift Supervisor to lead baristas and ensure guest experiences are warm and consistent. You will coach the team, uphold quality standards, and manage daily operations with a focus on safety and efficiency.

This role requires flexible hours, the ability to multitask, and strong communication with customers and teammates. We offer comprehensive benefits, paid time off, tuition assistance, and a path for growth within a global coffee company.