Shift Supervisor: Lead Coffee Craft & Customer Experience

Starbucks Corp.; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) match

Tuition coverage

Paid parental leave

Backup care

Job summary

Starbucks Corp. is seeking a dedicated Shift Supervisor to lead daily operations, coach staff, and uphold coffeehouse standards. You will ensure high-quality beverages, efficient service, and a welcoming environment for customers and partners.

The role emphasizes teamwork, strong communication, and the ability to manage multiple tasks while maintaining store policies and safety standards.

Qualifications

• Direct and supervise other teammates to ensure smooth operations.
• Demonstrate quick learning and adaptability in a fast-paced cafe.
• Communicate clearly with customers and teammates to resolve issues.

Responsibilities

• Lead shift operations and ensure quality beverages and food.
• Coach and delegate tasks to team members during busy periods.
• Maintain store standards for safety, cash handling, and service quality.

Skills

Direct work of others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Corp. is seeking a dedicated Shift Supervisor to lead daily operations, coach staff, and uphold coffeehouse standards. You will ensure high-quality beverages, efficient service, and a welcoming environment for customers and partners.

The role emphasizes teamwork, strong communication, and the ability to manage multiple tasks while maintaining store policies and safety standards.