Shift Supervisor: Lead Coffee Craft & Team

Starbucks Corp.; Charlotte (NC); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Match

Tuition Coverage

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead the team and deliver high-quality beverages and food in a welcoming Starbucks environment. You will coach partners, supervise operations, and ensure customer satisfaction.

The role emphasizes teamwork, strong communication, and the ability to adapt to a fast-paced retail setting while upholding store standards and safety practices.

Qualifications

• Ability to direct the work of others.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Responsibilities

• Lead shift operations with craft and heart to make the coffeehouse welcoming.
• Prepare and coach beverage and food preparation to standard recipes or customized for customers.
• Manage cash handling and store safety and security.
• Delegate tasks to other employees and coordinate the work of two or more staff.
• Provide excellent customer service and support a positive team environment.

Skills

Direct the work

Interpersonal skills

Communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead the team and deliver high-quality beverages and food in a welcoming Starbucks environment. You will coach partners, supervise operations, and ensure customer satisfaction.

The role emphasizes teamwork, strong communication, and the ability to adapt to a fast-paced retail setting while upholding store standards and safety practices.