Shift Supervisor - Lead Baristas (Hourly, $20)

Compass Group USA; Hamden (CT); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Training and Development

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits (Critical Illness,

Legal Services

Auto and Home Program

Job summary

Compass Group USA seeks a Shift Supervisor for Starbucks at Quinnipiac University in Hamden, CT. The role oversees a team during shifts, ensures adherence to policy, and drives quality and customer service on a fast-paced campus dining operation.

The position offers hourly compensation of $20.00, with both full-time and part-time opportunities. Schedule varies with day/evening shifts and at least one weekend day required; prior Starbucks barista experience preferred.

Qualifications

• Prior Starbucks barista experience preferred.

Responsibilities

• Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.
• Provide training and create work schedules for staff.
• Evaluate the performance of workers, reward high performers and discipline employees who fail to meet standards.
• Prepare production or sales reports for management and ensure unit meets quality, productivity and safety standards.
• Act as the contact person for employees with complaints or requests for time off.
• Mentor and develop employees and encourage advancement within the organization.
• Perform other duties as assigned.

Skills

Training

Scheduling

Performance evaluation

Mentoring

Customer service

Job description

Compass Group USA seeks a Shift Supervisor for Starbucks at Quinnipiac University in Hamden, CT. The role oversees a team during shifts, ensures adherence to policy, and drives quality and customer service on a fast-paced campus dining operation.

The position offers hourly compensation of $20.00, with both full-time and part-time opportunities. Schedule varies with day/evening shifts and at least one weekend day required; prior Starbucks barista experience preferred.