SHIFT SUPERVISOR (HOURLY) (FULL AND PART TIME)

Chartwells Higher Education Dining Services; Hamden (CT); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Training & development

Retirement Plan

Health & Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

FSAs (Full-time)

Life Insurance

Disability Insurance

Commuter Benefits

Employee Assistance Program

Job summary

Chartwells Higher Education Dining Services in Hamden, CT is seeking a Shift Supervisor to direct associates during a shift and ensure policy is followed while maintaining safety and quality standards.

The role includes scheduling, training, performance evaluation, and serving as the point of contact for employee requests and time off. It offers full‑time and part‑time hourly positions with varying day and evening shifts, and one weekend day per week. Compensation is $20.00 per hour.

Qualifications

• Direct the activities of associates during a shift and ensure policy and procedure adherence.
• Provide training and create work schedules for the team.
• Evaluate performance and address disciplinary needs as required.
• Prepare reports on production, quality, productivity and safety.
• Act as the contact person for employee complaints or time-off requests.

Responsibilities

• Provide training and create work schedules.
• Evaluate the performance of workers, reward high performers and discipline employees who fail to meet reasonable standards of work performance.
• Prepare production or sales reports for management and ensure the unit meets expectations for quality, productivity and safety.
• Act as the contact person for employees with complaints or requests for time off.
• Mentor and develop employees, encouraging them to set goals and pursue advancement within the organization.
• Perform other duties as assigned.

Skills

Shift supervision

Training

Scheduling

Performance evaluation

Mentoring

Job description

Location

Starbucks at Quinnipiac University, 275 Mt. Carmel Ave, Hamden, CT 06518 (online applications only).

Position Details

Shift Supervisor – full‑time and part‑time hourly positions.

• Schedule: Varies; day and evening shifts available; one weekend day required per week.
• Pay Rate: $20.00 per hour.
• Prior Starbucks barista experience preferred.

Job Summary

Direct the activities of associates during a specific shift and ensure that assigned job expectations are completed while policy and procedure is maintained.

Essential Duties and Responsibilities

• Provide training and create work schedules.
• Evaluate the performance of workers, reward high performers and discipline employees who fail to meet reasonable standards of work performance.
• Prepare production or sales reports for management and ensure the unit meets expectations for quality, productivity and safety.
• Act as the contact person for employees with complaints or requests for time off.
• Mentor and develop employees, encouraging them to set goals and pursue advancement within the organization.
• Perform other duties as assigned.

Benefits

We invest in our people both inside and outside of work. Full‑time and part‑time associates are eligible for:

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical (full‑time only)
• Dental (full‑time only)
• Vision (full‑time only)
• Life Insurance/AD (full‑time only)
• Disability Insurance (full‑time only)
• Commuter Benefits (full‑time only)
• Employee Assistance Program (full‑time only)
• Flexible Spending Accounts (FSAs) (full‑time only)

Associates may also be eligible for paid and/or unpaid time‑off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed remotely, see https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf for paid time‑off benefits information.

Our Commitment to Diversity and Inclusion

Compass Group is an equal‑opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. The Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Chartwells Higher Ed maintains a drug‑free workplace.