Shift Supervisor & Lead Barista: Cafe Ops Leader

Gopuff; Baltimore (MD); On-site; USD 20,741 - 29,540; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount

Vacation and Sick Time

EAP through AllOne Health

Job summary

A leading delivery service is seeking a Shift Supervisor for their Starbucks Operations team in Baltimore, MD. This role is crucial for ensuring accurate orders and efficient delivery. Key responsibilities include managing store operations, training new employees, and maintaining high standards in service and safety. The ideal candidate will have leadership experience in retail or cafes, excellent customer service skills, and a welcoming attitude. This position offers competitive pay at $18.25 per hour along with comprehensive benefits.

Qualifications

• 1+ years of leadership experience in retail, grocery, military, or restaurant.
• ServeSafe Certification highly preferred.
• Ability to work with fluid schedules.
• Welcoming and helpful attitude toward new team members.

Responsibilities

• Ensure order accuracy and efficient delivery to customers.
• Assist the site leader in executing store operations during shifts.
• Model and act in accordance with Starbucks and Gopuff standards.
• Organize opening and closing duties as assigned.

Skills

Leadership experience

Customer service

Training and coaching

Attention to detail

Education

ServeSafe Certification

Job description

A leading delivery service is seeking a Shift Supervisor for their Starbucks Operations team in Baltimore, MD. This role is crucial for ensuring accurate orders and efficient delivery. Key responsibilities include managing store operations, training new employees, and maintaining high standards in service and safety. The ideal candidate will have leadership experience in retail or cafes, excellent customer service skills, and a welcoming attitude. This position offers competitive pay at $18.25 per hour along with comprehensive benefits.