Shift Supervisor — Lead a Team, Grow Fast

Wendys; Buffalo (NY); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Employee Discount Program

Health care option

Paid time off

401(k) with employer match

Job summary

Wendy's in Buffalo, NY seeks an experienced Restaurant Shift Manager to lead daily operations, oversee a team of crew members, uphold food safety standards, and ensure outstanding guest service. You will drive performance, coach staff, and manage opening/closing procedures in a fast-paced environment.

The role offers a competitive hourly wage of $17.00–$18.50 with benefits, paid training, and opportunities for career advancement.

Qualifications

• Supervisory experience in a restaurant or hospitality setting.
• Strong leadership and coaching abilities to develop a team.
• Solid understanding of food safety and sanitation practices.
• Flexible availability across evenings, weekends, and holidays.

Responsibilities

• Lead restaurant crew, supervise shift activities and delegate tasks.
• Ensure exceptional customer service and promptly resolve issues.
• Oversee opening/closing procedures, cash handling, and safety compliance.
• Create and adjust shift schedules to meet demand and staffing needs.
• Train new hires and provide ongoing development for staff.
• Monitor sales, costs, and profitability to meet targets.
• Coordinate with management and kitchen staff for smooth operations.

Skills

Leadership

Interpersonal skills

Customer service

Problem solving

Education

High school diploma or equivalent

Hospitality/Business degree preferred

ServSafe certification (advantageous)

Job description

Wendy's in Buffalo, NY seeks an experienced Restaurant Shift Manager to lead daily operations, oversee a team of crew members, uphold food safety standards, and ensure outstanding guest service. You will drive performance, coach staff, and manage opening/closing procedures in a fast-paced environment.

The role offers a competitive hourly wage of $17.00–$18.50 with benefits, paid training, and opportunities for career advancement.